For most SMB manufacturers and distributors, Business Central is the right fit. Dynamics 365 Finance & Operations is built for larger, multi-entity organizations with complex global compliance needs. If you're a single legal entity or a small number of similar entities, Business Central gets you real ERP capability at a lower cost and faster implementation timeline.
It depends on scope, but a typical single-entity Business Central implementation for an SMB manufacturer or distributor runs a few months from kickoff to go-live. Straightforward financials-only projects can move faster; projects with complex manufacturing, multi-warehouse, or heavy integration work take longer. We scope a firm timeline and fixed price during discovery, before any contract is signed.
Yes. Migrating off QuickBooks, Sage, or another legacy accounting system without losing historical data is one of the most common projects we run. We map your existing chart of accounts, customers, vendors, and item data, migrate it into the new system, and validate it before go-live so your historical reporting stays intact.
Prismware is an Indirect Cloud Solution Provider, or CSP. That means we can quote, provision, and support your Microsoft 365, Business Central, and Azure licensing directly, with consolidated billing and a partner who already knows your environment when something needs fixing, instead of a Microsoft support queue. In many cases the license mix ends up better optimized too, since we review it regularly rather than letting it run on autopilot.
Yes, this is a core part of what we do. We've delivered multi-warehouse inventory setups, mailbox and tenant consolidations across multiple locations, and multi-entity configurations in both Business Central and Dynamics 365 F&O. If your business spans multiple locations, entities, or even countries, we scope the platform around your actual structure rather than forcing a single-location template onto it.
Managed services covers ongoing monitoring, support tickets, security patching, and periodic reviews of your Microsoft 365, Business Central, or Azure environment so small issues get caught before they become outages. It's billed as a predictable flat monthly fee rather than ad hoc break-fix work, and it includes a dedicated point of contact who already knows your setup.
Yes. We've integrated Business Central with B2B commerce platforms like Sana Commerce and multi-channel marketplace tools like Rithum (formerly ChannelAdvisor), so your online storefront and retail marketplace listings stay in sync with live inventory and pricing instead of relying on manual updates or nightly batch exports.
Power Platform sits on top of your existing systems rather than replacing them. It's how we automate approval workflows, build quick internal tools, and connect data across Business Central, Dynamics 365, and Microsoft 365 without a custom development project. If you have manual processes living in someone's inbox or a shared spreadsheet, that's usually a Power Platform opportunity.
Most of our clients don't have a full-time IT department, and that's exactly who our managed services model is built for. We act as your outsourced IT and Microsoft platform partner, handling everything from day-to-day support tickets to strategic decisions about what to implement next, so you don't need to hire internally to run a modern Microsoft environment.
Yes, and this comes up more often than people expect. We've stepped into engagements after a previous partner or internal effort stalled, audited what was actually built versus what was needed, and either remediated the existing environment or replanned the path to go-live. Getting an honest assessment of where things really stand is usually the fastest way to get unstuck.
We focus on Microsoft-native security controls that are already included in your Microsoft 365 and Azure licensing, rather than selling a separate third-party security stack. That means proper conditional access policies, multi-factor authentication coverage, mail flow and domain authentication (SPF, DKIM, DMARC), and secure score improvements, configured correctly and monitored on an ongoing basis.
Ongoing support, not just implementation. Every implementation we deliver can transition into a managed services agreement, so you have a partner who already knows your environment for support, monitoring, and future projects, instead of starting over with a new vendor after go-live.
We focus specifically on Microsoft Solutions Partner services for SMB manufacturers, distributors, professional services firms, and food service or hospitality operators. That focus means we understand the operational specifics of those businesses, configure-to-order manufacturing, project-based billing, multi-location hospitality operations, rather than applying a generic template built for any industry.
Large integrators are built for enterprise budgets and enterprise timelines. We're sized specifically for SMBs, which means shorter implementation cycles, direct access to the people actually doing the work rather than layers of account management, and pricing that reflects a mid-market project rather than a Fortune 500 one, without cutting corners on the underlying Microsoft platform work.
